Effective Date: October 29, 2024
1. Introduction
Centilia Web Services (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website or use our services. It applies to all users, including visitors who access our services without an account and customers who subscribe to our services.
2. Information We Collect
We collect personal information in the following ways:
Contact Information: Name, address, email, phone number.
Account Credentials: Username, password.
Payment Information: Billing details, credit/debit card information.
Technical Data: IP address, browser type, device information, cookies, and usage data.
Communication Preferences: SMS consent and email subscription status.
Domain Registration Data: Required by law to be publicly available through WHOIS.
When purchasing products or services, you may also provide recipient details for gift orders. If you interact with partners or co-branded pages, certain information may be shared for service delivery.
3. How We Use Your Information
We do not sell or rent personal information. We may share information only in these cases:
Service Providers: For hosting, payment processing, and technical support.
Legal Requirements: When required by law or to protect rights and safety.
Business Transfers: In connection with mergers or acquisitions.
Partners and Sponsors: For co-branded services or joint promotions, limited to necessary data.
SMS consent is not shared with third parties or affiliates.
4. SMS Messaging
By providing your phone number, you consent to receive SMS messages related to our services.
SMS consent is used only for service-related communication.
SMS consent is not shared with third parties or affiliates.
You may opt out at any time by replying STOP or request assistance by replying HELP.
5. SMS Privacy
We do not share your data for marketing purposes. Information is only shared with SMS service providers to enable messaging. Exceptions apply only when required by law or with your explicit permission.
6. Special Cases
We do not use or share personal information for unrelated purposes without providing an opportunity to opt out. However, we may disclose information if we believe it is necessary to:
Comply with laws or legal processes.
Identify or take action against violations of our policies.
Operate services properly or protect the Company and its customers.
7. Cookies
We use cookies to store preferences, improve functionality, and analyze usage. Cookies do not allow third-party access to your personal information. Advertisers and partners may use their own cookies; we do not control their use.
8. Analytics
We use ClickTale and similar tools to analyze site usage. These services collect non-identifiable data such as clicks, scrolls, and movements. No personally identifiable information is shared. You can disable ClickTale at http://www.clicktale.net/disable.html.
9. Statistics
We use IP addresses and other technical data for diagnostics, fraud prevention, and site improvement. This data is not linked to personally identifiable information except as necessary for security.
10. Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA). Children should obtain parental consent before submitting personal information.
11. Public Forums
Information disclosed in public areas of our site becomes public. Exercise caution when sharing personal details.
12. Data Security
We implement reasonable measures to protect data but cannot guarantee complete security against unauthorized access.
13. Access or Modification
You may access or modify your information by contacting us at info@centiliawebservices.com.
14. Questions
For questions about this policy, contact info@centiliawebservices.com.
15. Policy Updates
We reserve the right to revise this policy at any time. Updates will be posted with a new effective date.
Contact Us
Centilia Web Services
Email: info@centiliawebservices.com
Support: support@centiliawebservices.com